Gaming Machines on the Floor
At The Star Gold Coast, our gaming floor is one of the largest in Queensland, and it really feels that way once you step through the doors. Officially we operate more than 1,400 electronic gaming machines. Tripadvisor member reports currently state the figure is over 1,600, but either way, it is a substantial pokies offering in a single venue.
Everything is laid out on one continuous level. Slots, electronic table games and over 70 traditional table games share the same floor space. You do not need to move between levels or search for a separate gaming zone, which keeps things fairly straightforward if you are here mainly for the pokies. The main gaming area runs around the clock every day of the week, except for Good Friday, ANZAC Day and Christmas Day, when Queensland regulations require closures. Outside those dates, access is continuous and you can walk in at any time.
On the floor you will see the usual spread: video slots, linked progressive setups and well-known branded machines. Lightning Link terminals are particularly visible in the pokies area, based on what visitors post and record from their trips. The detailed mix of games - denominations, specific titles, how the return-to-player settings are configured within the approved ranges - is managed by our team and can change over time as supplier agreements roll over and regulatory approvals are updated. We do not release RTP information for individual machines, which is the standard position for land-based casinos in Australia.
| Gaming Floor Feature | Detail |
|---|---|
| Gaming machines (official) | 1,400+ |
| Gaming machines (TripAdvisor) | 1,600+ |
| Table games | 70+ |
| Floor layout | Single level |
| Operating hours | 24/7 (3 public holiday exceptions) |
Getting to the Pokies Floor
Our property sits in Broadbeach on the Gold Coast, under The Star Entertainment Group umbrella alongside The Star Sydney and Treasury Brisbane. Reaching the pokies floor itself is not complicated, but there are a couple of basics that are important to keep in mind before you arrive.
When you get to the Broadbeach complex, head towards the main casino entrance. To come onto the gaming floor you must present valid photo identification that confirms you meet the legal age requirements in Queensland. That point is non-negotiable and applied consistently. If any registration or sign-in steps are in place at the front desk, you will complete those before a team member grants access to the main floor. Star Club members should present their card at this stage or very soon after entering so that points are recorded from the beginning of the visit.
Once you step onto the floor itself, pokies and other gaming machines are on the same level as the rest of our casino offerings. We group machines by style and denomination across the space, so it makes sense to walk a short loop and see what is available before you lock in on a specific game. Most terminals operate on a ticket-in/ticket-out basis (TITO). That allows you to insert a printed voucher from a previous session instead of feeding in notes every time you sit down. When you are finished on a machine, press the cashout button and it will print a TITO ticket. That ticket can then be redeemed at the cashier points or used again on another compatible machine.
A practical point that applies just as much here as anywhere else: decide what you are prepared to spend for a session before you start playing, not halfway through. It sounds simple, almost too simple, but it genuinely changes how you move around the floor and how long you stay.
It is also important to be clear on what we do not offer. The Star Gold Coast does not run a licensed real-money online slots site for remote play from Australian addresses. Searches for The Star Gold Coast Casino slots online often bring people to our digital channels, but those channels are there to support the physical resort, not to operate as a separate online casino product.
The Star Club - Loyalty and Slot Rewards
The Star Club is our loyalty program that connects The Star Gold Coast, The Star Sydney and Treasury Brisbane under one membership. There is no joining fee, and once you are enrolled, all eligible activity across the three properties feeds into the same account. Points you earn on gaming machines at Broadbeach sit in the same balance you can then view or use when you visit Sydney or Brisbane.
On the Gold Coast floor, cardholders can also use the Member Zone. This is a dedicated area with self-service kiosks, where you can check your points, redeem offers, print vouchers or view any member-specific promotions that are currently active. The Member Zone is tightly linked to the wider gaming floor systems. A Tier 1 system upgrade was implemented in July 2024. During that work, all electronic gaming machines, the Member Zone and Member Kiosks had to go offline from around 4am to about 10am on that day. Under the regulations that apply, every connected component had to pause, which shows how integrated the loyalty and floor systems actually are.
If you hold a Star Club card, the main benefits at The Star Gold Coast include:
- Points earned on eligible play at gaming machines.
- Access to member-only offers, promotions and selected events on property.
- Recognition of your tier and points when you visit The Star Sydney or Treasury Brisbane.
- Account access through The Star mobile app with resort news and event updates.
- Entry to the on-floor Member Zone where kiosks handle most day-to-day account tasks.
| The Star Club Feature | Coverage |
|---|---|
| Properties covered | The Star Gold Coast, The Star Sydney, Treasury Brisbane |
| Membership cost | Free |
| Points tracking | Gaming machines and eligible spend |
| Member Zone access | On-floor kiosks at The Star Gold Coast |
| App support | The Star app (Android and iOS) |
